Terms & Conditions

Terms & Conditions | Virasat Heritage Restaurant, Kukas, Jaipur

These Terms & Conditions (“Terms”) set out the rules for dining, booking and celebrating at Virasat Heritage Restaurant, a 100% pure vegetarian heritage restaurant, banquet hall and wedding venue on Delhi Road (NH-48), Kukas, Jaipur, Rajasthan, and for using our website https://virasatjaipur.com (the “Website”). They apply to every table reservation, event booking, online payment and visit.

By accessing the Website, placing a booking or dining with us, you agree to these Terms, our Privacy Policy and our Refund & Cancellation Policy. In these Terms, “Virasat”, “we” and “us” mean Virasat Heritage Restaurant, Delhi Road, near Sai Baba Temple, Kukas, Jaipur, Rajasthan 302028, India.

Terms at a Glance

1. Eligibility: Who Can Book at Virasat?

You must be at least 18 years old to make a booking or payment on the Website. By booking, you confirm that the information you provide is accurate and that you are authorised to make the reservation on behalf of every guest in your party.

2. Table Reservations: How Does Booking a Table Work?

A table reservation is confirmed only when you receive a confirmation message (SMS, WhatsApp or email) from Virasat, or when your advance payment, where applicable, is successful. The key rules are:

•       Hold time: tables are held for 15 minutes past the reserved time. After that, the table may be released to waiting guests and any advance paid may be forfeited as set out in the Refund & Cancellation Policy.

•       Seating: floor (bajot) or table seating and venue preferences are honoured subject to availability. When necessary, we may allot an alternative hall of equivalent standard.

•       Large groups: groups of 10 or more, and all event bookings, require prior confirmation and may require an advance.

•       Our right to cancel: Virasat may refuse or cancel a reservation in cases of suspected fraud, abusive behaviour, force majeure or operational constraints. Any advance paid is then refunded in full.

3. Pricing & Payments: What Do Prices Include?

•       All prices are in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. Menu prices, thali rates and offers may change without notice; the price that applies is the one displayed at the time of billing or booking confirmation.

•       Online advance payments are processed by third-party payment gateways. Virasat does not store your card or bank details. Any gateway convenience charges are shown before you pay.

•       Discounts, coupons and offers cannot be combined unless expressly stated, and are not redeemable for cash.

•       Invoices are issued at the restaurant, or by email or WhatsApp for advance payments.

4. Events & Banquets: How Are Weddings and Celebrations Confirmed?

Event bookings at Parampara Banquet Hall, the lawn (Parampara Garden) or private dining are confirmed only after a booking form or quotation is signed and the agreed advance is received. Whether you are planning a wedding, a corporate event or a family function at our banquet hall in Jaipur, the same terms apply:

•       Final count and menu: the final guest count and menu must be confirmed at least 7 days before the event. Billing is based on the confirmed guaranteed count or actual attendance, whichever is higher.

•       Host responsibility: the host is responsible for the conduct of their guests and for any damage to property, décor or equipment beyond normal wear and tear.

•       Fireworks, flames and sound: fireworks, open flames, and DJ or sound beyond legally permitted hours and decibel limits are not allowed. Licences and permissions required for the event are the host’s responsibility unless agreed otherwise in writing.

To check dates or request a quote, use our event enquiry form.

5. Guest Conduct & House Rules

Virasat is a family restaurant. To keep the experience pleasant for everyone, please follow these house rules:

•       Outside food, beverages and alcohol are strictly not permitted.

•       Smoking is not allowed inside the dining halls.

•       Please respect our artists, staff and fellow guests. We may refuse service or ask a guest to leave for disorderly, abusive or unsafe behaviour, without refund.

•       Children must be supervised by an adult at all times. Please take care on stairs, near water features and around the performance area.

•       Photography: personal photography is welcome. Commercial photography, drone use or filming requires prior written permission.

•       Belongings and vehicles: Virasat is not responsible for loss of or damage to personal belongings or vehicles parked on the premises.

6. Food, Allergies & Dietary Requirements: Is Virasat Pure Vegetarian?

Yes. Our kitchen is 100% pure vegetarian, from the unlimited Sampoorna Rajasthani Thali at Swarn Mahal to à la carte dishes. Traditional Rajasthani cuisine favourites such as Dal Baati Churma are cooked in the same vegetarian kitchen.

Dishes may contain, or come into contact with, nuts, dairy, gluten and other allergens. Please tell your captain about any allergy or dietary requirement, including Jain or no onion-garlic preparation, before ordering. While we take every care, we cannot guarantee an allergen-free environment.

7. Website Use & Intellectual Property

•       All content on the Website, including text, images, logos, menus, videos and design, is the property of Virasat or its licensors and is protected by Indian and international copyright laws. You may not reproduce, distribute or use it commercially without written permission.

•       You agree not to misuse the Website, attempt unauthorised access to staff or admin areas, place fraudulent bookings, or interfere with its operation.

•       Information on the Website (timings, prices, availability, images) is provided in good faith and may be updated at any time. Images are representative; actual décor, dishes and presentation may vary.

8. Third-Party Services

The Website may include links to, or integrations with, third-party services such as payment gateways, maps, social media and review platforms. Their use is subject to their own terms, and we are not responsible for their content or practices.

9. Limitation of Liability

To the fullest extent permitted by law, Virasat is not liable for any indirect, incidental or consequential loss arising from use of the Website or our services. Our total liability for any claim relating to a booking is limited to the amount actually paid by you for that booking. Nothing in these Terms limits any liability that cannot be excluded under Indian consumer protection law.

10. Force Majeure: What Happens If Events Beyond Our Control Occur?

We are not liable for failure to perform due to events beyond our reasonable control, including natural calamities, extreme weather, government orders, strikes, power or utility failures, or public-health restrictions. This is known as force majeure. In such cases, we will offer to reschedule your booking or refund the advance paid.

11. Governing Law & Disputes

These Terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan. We encourage you to contact us first at info@virasatjaipur.com or +91 95877 77817 so we can resolve any concern amicably.

12. Changes to These Terms

We may revise these Terms at any time by posting the updated version on this page. Changes apply to bookings made after the date of posting.

About Virasat

Virasat Heritage Restaurant has welcomed guests since 2006. Our palace-style campus on Delhi Road, Kukas, brings together four dining venues, Swarn Mahal, Sheesh Mahal, The Jaipar and Jodhana, along with Parampara Banquet Hall and Garden for weddings and events. All venues serve pure vegetarian food and are open from 11:00 AM to 11:00 PM.

Frequently Asked Questions About Our Terms

Is Virasat Heritage Restaurant 100% vegetarian?

Yes. Every dish is pure vegetarian, and Jain or no onion-garlic versions are available on request. Outside food, beverages and alcohol are not permitted.

How long will Virasat hold my reserved table?

Tables are held for 15 minutes past the reserved time. After that, the table may be released to waiting guests and any advance may be forfeited as per the Refund & Cancellation Policy.

Do I need to book in advance?

Walk-ins are welcome, but groups of 10 or more and all event bookings need prior confirmation. You can reserve a table online or call +91 95877 77817.

Can I cancel or reschedule a booking?

Yes. Refund and rescheduling timelines are listed in the Refund & Cancellation Policy. If Virasat cancels because of force majeure or operational reasons, you are offered a refund of the advance paid or a new date.

How do I confirm a wedding or corporate event?

Events are confirmed only on signing of the booking form or quotation and receipt of the agreed advance. The final guest count and menu must be confirmed at least 7 days before the event.

Which payment methods are accepted?

Cash, UPI, major debit and credit cards, and online payment for advance bookings. Online payments are handled by third-party payment gateways, and Virasat does not store your card or bank details.

Is photography allowed at Virasat?

Personal photography is welcome. Commercial photography, drone use or filming requires prior written permission.

Where is Virasat located and how do I contact you?

Virasat is at Delhi Road, near Sai Baba Temple, Kukas, Jaipur, Rajasthan 302028, India. Visit our contact page, read the full FAQ, email info@virasatjaipur.com or call +91 73749 99951.